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Frequently Asked Questions
Certificate
Will I get a certificate?
No. Once your hours are verified in ORO by CCR&R of Marion, Polk, and Yamhill Counties. Once verified, you may download your certificate from your ORO account.
How do I find my certificate in ORO?
Click “My ORO” in the top left
Click “Calendar Training Summary”
Locate the training you took and click the title
Your certificate will be downloaded to your computer
How to find your certificate in ORO:
ORO Help
Who gives me ORO credit?
CCR&R of Marion, Polk, and Yamhill counties will verify your ORO credit within 10 business days.
Why isn’t my ORO credit isn’t showing up!
Why isn’t my ORO credit isn’t showing up!
ORO credit may not be given for a variety of reasons including not being correctly registered in ORO, not participating, or not attending for the full session. Contact CCR&R of Marion, Polk, and Yamhill counties for support.
Who can help me with ORO credit?
CCR&R of Marion, Polk, and Yamhill counties can help you navigate your ORO credit. Contact them at ccrrweb@mwvcaa.org or call 503-585-2497

